19 May 2026
Deposits and buy-now-pay-later are often treated as payment admin, but together they are one of the strongest commercial levers a clinic has. A deposit changes patient behaviour, and flexible payment lifts the value of what patients can say yes to.
Deposits change who shows up
A patient who has put money down arrives. Deposits filter out the casual bookings that become no-shows, and they mean a no-show is no longer a total loss. They also smooth cashflow by bringing revenue forward.
BNPL raises the yes
Buy-now-pay-later lets a patient commit to the treatment plan that is right for them rather than the one that fits this month's budget. Spreading the cost lifts average transaction value while the clinic is paid in full up front.
Make it frictionless
The reason clinics skip deposits is operational friction, taking and tracking them by hand. When deposits and BNPL are built into booking and checkout, the behaviour change comes for free, with no extra admin.
Common questions
Will deposits put patients off?
A modest deposit that comes off the treatment price rarely deters genuine patients, and it strongly reduces no-shows from the ones who would not have shown.
Where Sulaia helps
AI-driven pricing & payments
Price with confidence, get paid up front, keep them coming back.
See how it works