May 21, 2026
Insurance and indemnity are easy to treat as a box to tick once a year, until something goes wrong and the detail suddenly matters. Getting cover right, for both the clinic and every provider who treats in it, is a foundational part of running safely.
Cover the clinic and every provider
The clinic needs its own cover, and every provider who treats patients needs valid indemnity for the treatments they perform. A gap on either side, or a provider whose indemnity has lapsed, is exposure the clinic cannot afford.
Match cover to what you actually do
Cover should reflect your real treatment list and risk profile, not a generic policy bought years ago. As you add treatments or providers, the cover has to keep pace, which is exactly when gaps creep in.
Track renewals before they lapse
The most common failure is not the wrong policy but an expired one. Tracking every provider's indemnity and the clinic's renewals, and flagging them before they lapse, prevents a treatment being delivered uncovered.
Common questions
Whose responsibility is provider indemnity?
The provider holds it, but the clinic carries the risk if it lapses, so verifying it before anyone treats, and tracking renewals, is firmly in the clinic's interest.
Where Sulaia helps
Compliance auditor
Inspection-ready as a state you hold, not a panic you survive.
See how it works