The problem
Reception juggles the diary, deposits, no-show risks and walk-ins across screens and phone calls, and every extra click happens while a patient stands at the desk.
The old way, and what it costs
A booking system for the diary, a card machine and a spreadsheet for deposits, and a mental note for the patients who tend not to turn up.
Unfilled gaps and unprotected no-shows, each one a lost appointment's revenue.
A front desk that spends the day switching screens instead of looking after the room.
The Sulaia way
The day view is the cockpit: drag to reschedule with instant moves and a 7-second undo, take the deposit inside the appointment drawer, see each patient's no-show history before they arrive, and hour-plus gaps flag themselves with waitlist matches. Right-click any booking for its actions, or walk lists with the keyboard.
What you get
- Deposits taken without leaving the appointment
- No-show risk visible before it happens
- Gaps flagged with the patients who could fill them
- Instant moves with undo, not page reloads